Terms & Conditions
Specialty Pipe & Tube's policy concerning tubing or pipe
objectively determined by a test lab, and consistent with industry
standards to be defective is to replace the material up to the
value of the customer's original purchase price of the defective
material. Replacement or credit for material is at the discretion
of Specialty Pipe & Tube and is exclusive of freight as well as
any additional processing charges. Material found to be defective
will be credited or replaced free of charge. This policy is
consistent with the current position from each of our manufacturers
and will be our customers' sole & exclusive remedy.
Specialty Pipe & Tube makes every effort to supply material
that meets commercial specifications and is free of defect. Our
management and Quality Assurance systems have been developed to
continually improve and measure our overall performance in order to
maintain the highest customer satisfaction possible.