Specialty Pipe & Tube's policy concerning tubing or pipe objectively determined by a test lab, and consistent with industry standards to be defective is to replace the material up to the value of the customer's original purchase price of the defective material. Replacement or credit for material is at the discretion of Specialty Pipe & Tube and is exclusive of freight as well as any additional processing charges. Material found to be defective will be credited or replaced free of charge. This policy is consistent with the current position from each of our manufacturers and will be our customers' sole & exclusive remedy.

Specialty Pipe & Tube makes every effort to supply material that meets commercial specifications and is free of defect. Our management and Quality Assurance systems have been developed to continually improve and measure our overall performance in order to maintain the highest customer satisfaction possible.